Frequently Asked Questions

Find quick answers to common questions about our memorials, including different types of memorials, the materials used and the customisation, payment and delivery options available.

FAQs

I&C Memorials, established in 1984, brings over 40 years of expertise in the memorial trade, dedicated to assisting you in selecting a fitting memorial stone for your loved one. With a track record of thousands of satisfied clients, we pride ourselves on efficient service, ensuring your expectations are met.

How long is the process?

The timeframe for completion varies based on the type of memorial ordered and its availability. We typically stock traditional memorials in standard sizes, which can be completed within 2-4 weeks. For materials that need to be ordered, the process may extend to 4-5 months. Please note that timelines are subject to change.

What are your payment terms?

Our payment terms typically involve a 50% deposit of the memorial cost, along with the cemetery permit fee (if applicable), payable in advance. The remaining balance is settled upon completion.

What does it cost?

For an accurate cost estimate for the design, creation, and installation of your chosen memorial, contact our friendly team at info@iandcmemorials.co.uk or call us at 0208 365 0477

When can a memorial be erected on a grave?

Typically, a memorial can be erected after the last interment date, usually within a year. However, this timeframe may vary by cemetery. In some cases, a lawn memorial can be erected sooner if a pre-laid concrete base is in place, as per cemetery regulations.

What areas do you cover?

We mainly serve areas within the M25, including London and surrounding counties such as Essex, Hertfordshire, Buckinghamshire, Berkshire, Surrey, Kent, Middlesex, and Sussex. If you're located further away, reach out to our team, and we'll do our best to assist you. Contact us at info@iandcmemorials.co.uk.

Can I pay by instalments?

Yes, instalment payments are an option. Feel free to discuss this with our staff. Reach out to us at info@iandcmemorials.co.uk or call us at 0208 365 0477

Are there additional costs apart from the memorial?

Additional costs may include a cemetery permit fee, which varies by borough, and any extra requirements for the memorial, all subject to a 20% VAT charge, as we are a VAT-registered company.

Can I design my own memorial?

A memorial design can be supplied by the client. A member of our team will carefully go through this with you, to make sure the design is acceptable by the local authority. Materials used are Granite and White Marble.

"I & C Memorials has helped me to complete one my life goals. I'm forever grateful for their cooperation, especially Murat who was empathetic & understanding throughout the entire process. I was super anxious throughout the entire process & I must've asked Murat a million questions but yet he would always reply fast & share valuable information before I made my decision.

I&C were able to get the entire fitting done in less than a month from putting the concrete landing. His entire team knew what they were doing when I went there to confirm where the concrete landing should be, I had no problems & they made it seem easy. I would go far to say that this was the happiest month of my life, the grave looks exactly how I imagined it to be, which was amazing. My mother and sister are happy it's done,  I can't thank Murat and his team enough for doing this for me. Thank you for everything."

Ali Haider

January 2024

Installed At

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